Privacy Policy

This Privacy Policy applies to all personal information collected by Epsilon 3 (we, us or our) via the website located at www.epsilon3.com.au (Website), any other platform Epsilon 3 uses including our Contractor Portal and includes data from our Clients, Candidates, 3rd Parties or through any data collection sources. We align our obligations of confidentiality with the applicable privacy laws and in line with our Ethical Values. However, you are under no obligation to use our website or to participate in any information collection activities. Use of our website or your provision of personal or sensitive information implies your acceptance of our policies.

‍1. What information do we collect?
‍The kind of Personal and Sensitive Information that we collect from you will depend on how you use the website. The Personal and Sensitive Information which we collect and hold about you may include but is not limited to:
• Personal information (names, contact numbers, addresses, date of birth)
• Employment details including current and employment history, positions held, and salary information
• Academic and professional qualifications or certifications
• Visa or work permit status.
• Medical history or records, as relevant to the employment requirements
• Financial information• References (names, contact numbers, addresses, feedback)
• Organisation and Business operation details
• Signatures
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The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.
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Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.
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Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive Information will be used by us only:
(a) for the primary purpose for which it was obtained;
(b) for a secondary purpose that is directly related to the primary purpose; and
(c) with your consent or where required or authorised by law.

‍2. How we collect your Personal Information
‍(a) We may collect Personal Information from you whenever you input such information into the Website, related app or provide it to Us in any other way.
(b) We may also collect cookies from your computer which enable us to tell when you use the Website and also to help customise your Website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies:
(i) Cookies are small text files with small pieces of data used to identify your computer when you visit a website. They are generated by a web page server and can be used by that server whenever the user visits the site. Use of our Website implies your permission to use certain cookies as required in the normal operation of our Website and Business.
(ii) Most web browsers allow some control of most cookies through the browser settings. Please consult the ‘Help’ section on your internet browser for instructions on this. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://www.aboutcookies.org or https://www.allaboutcookies.org
(iii) Our website uses Google Analytics, provided by Google. These cookies are needed to provide you a seamless browser experience. They provide us with information on how you use the website and allow us to test various parts of the website. To opt-out from Google Analytics cookies at any time, you can visit https://tools.google.com/dlpage/gaoptout
(c) Where reasonable and practicable we collect your Personal Information from you only. However, sometimes we may be given information from a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party.
(d) When we collect Sensitive Information, we will comply with the same parameters as in the preceding paragraph.

‍3. Purpose of collection
‍(a) We collect Personal and Sensitive Information to provide you with the best service experience possible on the Website and through engaging with Us.
(b) We customarily only disclose Personal and Sensitive Information as required in the normal operation of our business. This includes to our clients and candidates, external parties as relevant in the course of normal business to our service providers who assist us in functions like operating the Website, payroll, visa processing, accounting, IT and support, legal. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
(c) By using our Website, you consent to the receipt of direct marketing material from Us. We will only use your Personal Information for the purpose we have collected such information, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive Personal Information in direct marketing activity. If you receive Our direct marketing material you can request not to receive further communications of this nature, by contact us with the details below or via our Website.
(d) Personal information will not be disclosed or sold to third parties for purposes unrelated to our business.

‍4. Security, Access and correction
‍(a) We store your Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure. When we no longer require your Personal Information for the purpose for which we obtained it, we will take reasonable steps to destroy and anonymise or de-identify it.
(b) The Australian Privacy Principles:
(i) permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and
(ii) allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).
(c) Although every precaution is taken, there are security vulnerabilities associated with online data transmission, we cannot assure absolute protection of your information transmitted via online channels. Consequently, any transmission of personal or sensitive information is undertaken at your own discretion and risk.
(d) Where you would like to obtain such access, please contact us in writing on the contact details set out at the bottom of this privacy policy.
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5. Complaint procedure
‍If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us on the contact details set out at the bottom of this policy. All complaints will be considered by Toni Wiggill and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
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6. Overseas transfer
‍Your Personal Information may be transferred to recipients located in non- Australian locations (as required during the recruitment process). You consent to us transferring your Personal Information to non- Australian locations (as required during the recruitment process) in the knowledge that if your Personal Information is mishandled in that jurisdiction, we disclaim responsibility and you will not have a remedy under Australian law.

‍7. GDPR
‍In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.
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8. How to contact us about our policies
‍If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through: hello@epsilon3.com.au

Terms & Conditions

1. Acceptance of the Terms
‍Your use of this Website, or logging into any Epsilon 3 online portal, is subject to Epsilon 3’s following terms and conditions which you are deemed to accept each and every time you use this Website or access our online portals.

‍2. About the Website
‍Welcome to www.epsilon3.com.au (Website), of Epsilon 3 (ABN 52 373 027 387).

(a) Access to and use of the Website, or any of its associated Portals or Services, is governed by these terms and conditions. Please read these terms and conditions (Terms) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services or Portals, immediately.
(b) Epsilon 3 may provide links to other sites including linking to our Contractor Portal (Portal) which provides timesheet and payroll functions. We do not accept any responsibility for, or liability in respect of, the content of those sites, or the availability of those sites. Using automatic links to gain access to such sites is entirely at your own risk.
(c) If you are required to register with this Website or our Portal, and to sign in when you visit the site or Portal, you may need to use a username and password. You are solely responsible for the security and protection of your password, which should be kept confidential at all times and not disclosed to any other person. You must notify us immediately if you believe that your password may be used in an unauthorised way. We accept no liability for any unauthorised or improper use or disclosure of any login details or password.
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3. Copyright and Intellectual Property
‍(a) The Website, the Provision of Services and all of the related products of Epsilon 3 are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (Content) are owned or controlled for these purposes and are reserved by Epsilon 3.
(b) Epsilon 3 retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you:
(i) the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of Epsilon 3; or
(ii) the right to use or exploit a business name, trading name, domain name, trade mark or industrial design; or
(iii) a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).
(c) You may not, without the prior written permission of Epsilon 3 and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third-party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
(d) You agree to use this site in a way which does not infringe these rights. No harvesting, "scraping" or other manipulation of the content of the Website is permitted. You agree not to attempt to decipher, disassemble, reverse engineer or modify any of the software, coding or information comprised in the Website.

‍4. General Disclaimer
‍(b) You acknowledge that Epsilon 3 does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Services or Products other than provided for pursuant to these Terms.
(c) Epsilon 3 will make every effort to ensure our Services or Products are accurately depicted on the Website, however, you acknowledge that these may differ from what is displayed on the Website.
(d) Use of the Website, the engagement of Provision of Services, and any of the products or use of our Portals, is at your own risk. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Epsilon 3 make any express or implied representation or warranty about its Content or any Products or Services referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records;
(ii) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Content related products (including third party material and advertisements on the Website);
(iii) costs incurred as a result of you using the Website, the Services or any of the Products or Portals;(iv) the Content or operation in respect to links which are provided for the User's convenience;
(v) any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.
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5. Limitation of Liability
‍(a) Epsilon 3 reserves the right to review and change the Website or any of the Terms by updating this page at its sole discretion. Any changes to the Terms take immediate effect from the date of their publication.
(b) We do not guarantee that our Website, or any content on it, will be free from errors or omissions and do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if, for any reason, our Website is unavailable at any time or for any period.
(c) We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

(a) You expressly understand and agree that Epsilon 3 its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
(b) We will not be liable for any loss or damage caused by a virus, or other technologically harmful material, computer programs, data or breach due to your use of our site or to your downloading any content on it, or on any website linked to it.
(c) Epsilon 3 is not responsible or liable in any manner for any site content (including the Content and Third- Party Content) posted on the Website.

‍6. Indemnity
‍You agree to indemnify Epsilon 3, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any the use of our Website, Portal or other links;
(b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
(c) any breach of the Terms.

‍7. Termination of Contract
‍(a) Epsilon 3 reserves the right to discontinue or deny access to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or our Services without notice.

‍8. Dispute Resolution
‍If you have any queries, or dispute, you can contact us through: hello@epsilon3.com.au